Same thing happened to me, the day after I had them put in my hair was too frizzy and got tangled literally ever hour, I would run my fingers through my hair and it would shed all over me... I contacted hot heads and they told me it was from the shampoo I used.. That bull *** how does quality hair get ruined after one washing with PROFESSIONAL shampoo. I am currently trying to get my money back from my Hair dresser.. She says I have to send them back to do a testing to see if I got "bad hair"
It has only been a week and one of the extensions is hanging into one strand of my hair and the rest are splitting at the tape and falling apart. I want my money back. Please so not invest in hot heads extensions this is not $500 quality hair!! More like a Halloween wig!
I have attached a picture of my hair brushed out after being clean.