Hotheads Reviews

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New Reviewer

Hotheads - HOT HEADS HAIR EXTENSIONS QUALITY IS GONE. NEVER BUY FROM THEM!!
I have worn hair extensions for 5 years and wanted to try something new. I was recommended to try Hot Heads from a few Cosmetologist friends. I am a Cosmetologist as well, and I have access to many different suppliers. I got the order placed ($450 wholesale) and...
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91 comments
#1222601

Hi my name is Paloma and I have same experience! Please can you tell me what kind a hair you use!

I don't know much a but Extenciones can you help me! My number is 916)595-****

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ID
#388619 Review #388619 is a subjective opinion of poster.
Loss
$500

Turned away at the door at 830 in Germantown Ohio said they were sold out of all food .

Turned away 4 of my family members and 8 other customers in 5 minutes.I will never go there again and will get in touch with the owner of this store also.

User's recommendation: Dont go.

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#2631419 Review #2631419 is a subjective opinion of poster.
New Reviewer

Resolved: Quality of hair terrible

5.0
Update by user Jun 22, 2021

Company fixed the issue and I have been provided with partial refund.

Update by user Jun 22, 2021

Customer service is great

Original review posted by user Jun 18, 2021
They are saying I bought the hair a year ago. Im at my parents but as soon as I get home Monday I will pull my receipt. Hotheads has a 6 month warranty,,,, I only bought them a couple months ago. Two packages last a year. Its the second tighten and Im almost done my second pack so very poor quality and the local distributor saying they are not doing anything. They want the hair off my head to send in , told me they need to send in every piece. Seriously?? Im a recovering cancer patient and cannot go without.

User's recommendation: Do not buy!!!!!!!!!!

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Resolved
ID
#2618477 Review #2618477 is a subjective opinion of poster.
Location
Calgary, Alberta
Product
Hotheads Hair Extension
Pros
  • Hair i had before hotheads
Cons
  • Horrible quality
Loss
$450
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Very frizzy and damaged looking new extensions

1.3
Hotheads - Very frizzy and damaged looking new extensions
Hotheads - Very frizzy and damaged looking new extensions
Hotheads - Very frizzy and damaged looking new extensions
Hotheads - Very frizzy and damaged looking new extensions
Hotheads - Very frizzy and damaged looking new extensions
The first time I got extensions ever was in December 2020. They were great! My hair was short so my hairdresser cut them to match slightly longer. I recently purchased a new set in May 18th, 2021 because my own hair outgrew the old extensions. The hair looked damaged, as though it was over processed and it was frizzy. Even some gray hairs were in it. My hairdresser agreed they were bad. People noticed and it was embarrassing. My hairdresser purchased another set of the same color and put them in June 2nd, 2021. One week later they are just as frizzy and fried looking.

User's recommendation: Try another brand.

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ID
#2600616 Review #2600616 is a subjective opinion of poster.
Product
Hotheads Hair Extension
Loss
$240
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Want my refund

My mother want to pick the order up and it was not all there she drove 15 minutes or more home and had to go back and get I called them they said they would refund me for all the trouble I want my refund 36.00
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ID
#2519426 Review #2519426 is a subjective opinion of poster.
Location
Foley, Alabama

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Verified Reviewer New Reviewer

To get a refund

I had a online order. And my mother picked it up and drove back to Sabina only to find that half the food was there. She had to drive back. Which is more gas. Very upset. The store said they would refund me back on my card
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ID
#2516273 Review #2516273 is a subjective opinion of poster.
Loss
$36
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Horrible Quality

1.0
Hotheads - Horrible Quality
Hotheads - Horrible Quality
I paid for hot head tape extensions for the hair and them to be installed to only have a head full of fake hair with horrible split ends. It is so dry and gets so tangled so quickly. I have to wear it up in a clip because it is impossible to fix!! I thought it was just me being new to tape in extensions so I continued to try and train myself to be able to manage this hair. I finally went to other hairstylists and got opinions and realized that not extensions are crap

User's recommendation: Do not waste your money on this brand!

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ID
#2449235 Review #2449235 is a subjective opinion of poster.
Cons
  • Bad value
  • Quality is so bad
  • Rough feeling
Loss
$800
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Poor quality hair extensions

1.0
Hotheads - Poor quality hair extensions
Hotheads - Poor quality hair extensions
Hotheads - Poor quality hair extensions
Hotheads - Poor quality hair extensions
Hotheads - Poor quality hair extensions
Hotheads - Poor quality hair extensions
I purchased your hand tied extensions . Colors 4/5, and the hair turned to frizz on Day 4 before I washed them. I had them installed with Elon salon. The hair is dry, and very poor junk quality .

User's recommendation: Do not buy.

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ID
#2254295 Review #2254295 is a subjective opinion of poster.
Location
Broken Arrow, Oklahoma
Product
Hotheads Hair Extension
Pros
  • Hair i had before hotheads
  • Colors
Cons
  • Horrible quality
Loss
$858
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Don't buy

1.5
I had a topper and extensions put in , the topper is held in by your own hair. After 2 weeks 4 extensions fell out and the top was loose. When I went in to have everything looked at I was told she would have to re do everything, but upon doing so all my hair broke off or came out with the tape. I now have to wear wigs that glue in because there is no hair to use clips. I was charged 800 for initial appointment and 80 for the appointment that pulled all my hair out.
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ID
#1771037 Review #1771037 is a subjective opinion of poster.
Location
Puyallup, Washington
Pros
  • Colors
  • Looked good installed
Cons
  • Broke my hair off
Reason of review
Damaged or defective
Loss
$880
Preferred solution
Let the company propose a solution

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Verified Reviewer New Reviewer

Do NOT buy Hot Heads!

1.0
Three different sets of Hot Heads hair turned orange! One set turned orange after just 4 weeks! That's about $1500.00 down the drain just for the hair not to mention the cost of installing the hair and taking it out. I was a fool to keep trying. The hairdresser sent in a claim and Hot Heads denied it! I was only asking for a refund for 1 set of hair. How convenient it is for them to not take ANY responsibility! The hairdressers in the salon had no idea why the hair was like that. Nobody at Beauty Solutions or Hot Heads would talk to me because I am not a licensed hairdresser. Do yourself a favor and do not buy their hair. They do not stand by their product.
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ID
#1757697 Review #1757697 is a subjective opinion of poster.
Cons
  • Hair fads and changes to awful colors
Reason of review
Damaged or defective
Loss
$430
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Do NOT buy Hot Heads!

1.0
Three different sets of Hot Heads hair turned orange! One set turned orange after just 4 weeks! That's about $1500.00 down the drain just for the hair not to mention the cost of installing the hair and taking it out. I was a fool to keep trying. The hairdresser sent in a claim and Hot Heads denied it! How convenient it is for them to not take ANY responsibility! The hairdressers in the salon had no idea why the hair was like that. Nobody at Beauty Solutions or Hot Heads would talk to me because I am not a licensed hairdresser. Do yourself a favor and do not buy their hair. They do not stand by their product.
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#1757693 Review #1757693 is a subjective opinion of poster.
Location
San Jose, California

BEWARE:blonde extensions turn ORANGE

1.0
I have tried 4 colors of hair. I use hot heads products. The hair turns red or orange. Company will not refund my money.
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1 comment
#1905932

Buy fanola purple shampoo it will tone out any orange.

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ID
#1662875 Review #1662875 is a subjective opinion of poster.
Location
San Jose, California
Product
Hotheads Hair Extension
New Reviewer

1.0
Hotheads - DO NOT PURCHASE THESE
These hair extensions are the most terrible quality I have ever seen! I wish I read the bad reviews prior to purchasing. I just had these installed and have not even washed them yet, I have had them in for two days and they tangle, knot, shed like crazy, and are full...
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ID
#1611839 Review #1611839 is a subjective opinion of poster.
Product
Hotheads Hair Extension
Cons
  • Rough feeling
  • Frizzy splitends
  • Looks like plastic doll hair
Reason of review
Bad quality
Loss
$600
Preferred solution
Full refund
New Reviewer

1.0
I have been using hotheads since 2015/2016. I used to love their products. I switched to Glam Seamless one time and went back to hotheads right after because I loved them so much. However, this last batch of hair I got is AWFUL. Brand new hair and it feels worse than...
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2 comments
#1745718

Yup same here & I bought another batch thinking maybe it was just a bad batch.. It was horrible & I've been wearing theirs for just as long as you.

The last set I had lasted a year as well.. They are cheaping out to get us to spend more

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#1601911 Review #1601911 is a subjective opinion of poster.
Location
Orlando, Florida
Product
Hotheads Hair Extension
Pros
  • Old hotheads were awesome
Cons
  • Horrible quality
  • Rough feeling
  • Looks like plastic doll hair
Reason of review
Bad quality
Loss
$592
Preferred solution
Full refund
New Reviewer

Cheap wig hair

I've been wearing hotheads for the last 4 years and they used to be really nice. I would recommend them to all my friends that wanted tape ins. They changed the quality the past year or so and they are pure trash now. I was spending $600 for 2 packs and application. They will never get another dime from me and now I will warn people NOT to use them. The hair is thinner, the ends are scraggly, damaged and see through. They coat them with something that makes them soft and shiny until you wash them--which I was always aware of--but now when I wash them they turn to pure *** I am out $1200 because I thought I had just got a bad batch and my stylist contacted hotheads and they said oh well too late, they were already applied and the tech should have been able to spot a bad batch. BS! They looked the same out of the package but I noticed after application they were a lot thinner than usual. After washing them the quality turned to cheap fake wig hair. We ended up ordering more hair and my stylist and the salon owner who were completely embarassed gave me a slight discount on the re-application. Fast forward 2 days later after I washed them and pure *** again.. I am DONE. SCREW Hotheads and screw their *** customer service where they place the blame on the customer or tech.
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ID
#1583495 Review #1583495 is a subjective opinion of poster.
Location
Clementon, New Jersey
Product
Hotheads Hair Extension
Pros
  • Old hotheads were awesome
Cons
  • Horrible quality
  • Bad value
Reason of review
Damaged or defective
Loss
$1200
Preferred solution
Let the company propose a solution
New Reviewer

Availability

I have a client that only needs 4 extensions ASAP and was wondering if any salons in my area keep any in stock that I could purchase from.
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ID
#1535207 Review #1535207 is a subjective opinion of poster.

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