Most helpful review
New Reviewer
Hotheads - HOT HEADS HAIR EXTENSIONS QUALITY IS GONE. NEVER BUY FROM THEM!!
I have worn hair extensions for 5 years and wanted to try something new. I was recommended to try Hot Heads from a few Cosmetologist friends. I am a Cosmetologist as well, and I have access to many different suppliers. I got the order placed ($450 wholesale) and...
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92 comments
#2118844

The quality has gone down so much in the past 5 years it's quite sad. I would steer clear and find another company. There are far more extension companies that sell much better extensions.

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Featured
ID
#388619 Review #388619 is a subjective opinion of poster.
Loss
$500
New Reviewer

Complaint

Hi! Unfortunately there was a good bit of hair in my burrito, and then it wasn't wrapped right, so it fell apart in my car.
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ID
#3417937 Review #3417937 is a subjective opinion of poster.
Location
Boardman, Ohio
Loss
$11
Preferred solution
Full refund
New Reviewer

Problems

My clients Extentions keep falling out. I tried to retake the same thing happened. She was doing everything right.
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ID
#3078668 Review #3078668 is a subjective opinion of poster.
Location
Upper Southampton, Pennsylvania
Pros
  • Old hotheads were awesome
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

My daughter made an order but sent to a location 2 hours away by accident so she was charged but never got her food.would like money back please

Read above please inorder to resove this issue as soon as possible.my email is linniehutchinson77@***.com

User's recommendation: Highly recommended.

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ID
#2822226 Review #2822226 is a subjective opinion of poster.
Location
Flat Rock, Michigan

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Verified Reviewer
New Reviewer

Chipotle is better

Hotheads - Chipotle is better
Hotheads - Chipotle is better
Look at the portion control on this one is from Chipotle and the skimpy *** one is from Hot Heads. I know where I'm going from now on until things change. Go to

User's recommendation: Go to Chipotle or Moe's either is currently better than Hot Heads.

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ID
#2793278 Review #2793278 is a subjective opinion of poster.
Loss
$11
Preferred solution
Let the company propose a solution

Turned away at the door at 830 in Germantown Ohio said they were sold out of all food .

Turned away 4 of my family members and 8 other customers in 5 minutes.I will never go there again and will get in touch with the owner of this store also.

User's recommendation: Dont go.

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ID
#2631419 Review #2631419 is a subjective opinion of poster.
Location
New Lebanon, Ohio

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Verified Reviewer
New Reviewer
Hotheads - Very frizzy and damaged looking new extensions
Hotheads - Very frizzy and damaged looking new extensions
Hotheads - Very frizzy and damaged looking new extensions
Hotheads - Very frizzy and damaged looking new extensions
Hotheads - Very frizzy and damaged looking new extensions
Update by user Jul 19, 2021

Sad to say, Hot Heads has not resolved the issue. A week after I sent my first review, a rep did reach out to get details on the defective hair.

Stefanie was very kind and promised to contact the distributor in my area. Over a week passed and no response so I emailed...

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ID
#2600616 Review #2600616 is a subjective opinion of poster.
Product
Hotheads Hair Extension
Loss
$240
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Want my refund

My mother want to pick the order up and it was not all there she drove 15 minutes or more home and had to go back and get I called them they said they would refund me for all the trouble I want my refund 36.00
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ID
#2519426 Review #2519426 is a subjective opinion of poster.
Location
Foley, Alabama

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Verified Reviewer
New Reviewer

To get a refund

I had a online order. And my mother picked it up and drove back to Sabina only to find that half the food was there. She had to drive back. Which is more gas. Very upset. The store said they would refund me back on my card
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ID
#2516273 Review #2516273 is a subjective opinion of poster.
Loss
$36
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Horrible Quality

Hotheads - Horrible Quality
Hotheads - Horrible Quality
I paid for hot head tape extensions for the hair and them to be installed to only have a head full of fake hair with horrible split ends. It is so dry and gets so tangled so quickly. I have to wear it up in a clip because it is impossible to fix!! I thought it was just me being new to tape in extensions so I continued to try and train myself to be able to manage this hair. I finally went to other hairstylists and got opinions and realized that not extensions are crap

User's recommendation: Do not waste your money on this brand!

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ID
#2449235 Review #2449235 is a subjective opinion of poster.
Cons
  • Quality is so bad
  • Bad value
  • Frizzy splitends
Loss
$800
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Poor quality hair extensions

Hotheads - Poor quality hair extensions
Hotheads - Poor quality hair extensions
Hotheads - Poor quality hair extensions
Hotheads - Poor quality hair extensions
Hotheads - Poor quality hair extensions
Hotheads - Poor quality hair extensions
I purchased your hand tied extensions . Colors 4/5, and the hair turned to frizz on Day 4 before I washed them. I had them installed with Elon salon. The hair is dry, and very poor junk quality .

User's recommendation: Do not buy.

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ID
#2254295 Review #2254295 is a subjective opinion of poster.
Location
Broken Arrow, Oklahoma
Product
Hotheads Hair Extension
Pros
  • Colors
  • Hair i had before hotheads
Cons
  • Horrible quality
Loss
$858
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Don't buy

I had a topper and extensions put in , the topper is held in by your own hair. After 2 weeks 4 extensions fell out and the top was loose. When I went in to have everything looked at I was told she would have to re do everything, but upon doing so all my hair broke off or came out with the tape. I now have to wear wigs that glue in because there is no hair to use clips. I was charged 800 for initial appointment and 80 for the appointment that pulled all my hair out.
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ID
#1771037 Review #1771037 is a subjective opinion of poster.
Location
Puyallup, Washington
Pros
  • Looked good installed
  • Colors
Cons
  • Broke my hair off
Reason of review
Damaged or defective
Loss
$880
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Do NOT buy Hot Heads!

Three different sets of Hot Heads hair turned orange! One set turned orange after just 4 weeks! That's about $1500.00 down the drain just for the hair not to mention the cost of installing the hair and taking it out. I was a fool to keep trying. The hairdresser sent in a claim and Hot Heads denied it! I was only asking for a refund for 1 set of hair. How convenient it is for them to not take ANY responsibility! The hairdressers in the salon had no idea why the hair was like that. Nobody at Beauty Solutions or Hot Heads would talk to me because I am not a licensed hairdresser. Do yourself a favor and do not buy their hair. They do not stand by their product.
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ID
#1757697 Review #1757697 is a subjective opinion of poster.
Cons
  • Hair fads and changes to awful colors
Reason of review
Damaged or defective
Loss
$430
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Do NOT buy Hot Heads!

Three different sets of Hot Heads hair turned orange! One set turned orange after just 4 weeks! That's about $1500.00 down the drain just for the hair not to mention the cost of installing the hair and taking it out. I was a fool to keep trying. The hairdresser sent in a claim and Hot Heads denied it! How convenient it is for them to not take ANY responsibility! The hairdressers in the salon had no idea why the hair was like that. Nobody at Beauty Solutions or Hot Heads would talk to me because I am not a licensed hairdresser. Do yourself a favor and do not buy their hair. They do not stand by their product.
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ID
#1757693 Review #1757693 is a subjective opinion of poster.
Location
San Jose, California

BEWARE:blonde extensions turn ORANGE

I have tried 4 colors of hair. I use hot heads products. The hair turns red or orange. Company will not refund my money.
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1 comment
#1905932

Buy fanola purple shampoo it will tone out any orange.

ID
#1662875 Review #1662875 is a subjective opinion of poster.
Location
San Jose, California
Product
Hotheads Hair Extension
New Reviewer
Hotheads - DO NOT PURCHASE THESE
These hair extensions are the most terrible quality I have ever seen! I wish I read the bad reviews prior to purchasing. I just had these installed and have not even washed them yet, I have had them in for two days and they tangle, knot, shed like crazy, and are full...
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ID
#1611839 Review #1611839 is a subjective opinion of poster.
Product
Hotheads Hair Extension
Cons
  • Looks like plastic doll hair
  • Quality
  • Frizzy splitends
Reason of review
Bad quality
Loss
$600
Preferred solution
Full refund

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